What is ICD-10?
ICD-10 stands for The International Classification of Diseases,10th Revision. It is a set of codes, or language, which Doctors use to code all diagnoses, symptoms, and procedures in their clinics.
On October 1, 2015, all Doctors are mandated to used ICD-10 coding for all medical and vision billing to the respective insurance corporations.
What to expect with the change to ICD-10?
Overall this mandated use of ICD-10 does not change anything when it comes to the level of care and services provided by the Doctors at Eye Columbus. It only reflects the change in communication between Eye Columbus and our patient's insurance corporation.
Eye Columbus has made every investment, educational and financial, to assure we are prepared for this transition. We cannot, however, grant the same level of assurance with one's insurance corporation as they adjust to the change.
Q: Does ICD-10 affect my vision insurance?
Vision insurance corporations must also abide by ICD-10 standards but historically they cooperate with little disturbance to their clients.
Q: Who do I contact if my insurance corporation denies payment?
There is concern in the medical community that many insurance corporations will not be prepared to handle the ICD-10 transition and may wrongly deny payments as they adjust to the change. If this does happen, simply contact your insurance corporations representative and ask why the charges were wrongly denied. You also may have the right to appeal your insurance corporation's decision.